Your safety at Rod Laver Arena
The safety of guests at Rod Laver Arena is our highest priority.
As such, we have recently updated our security measures to align with major venue and event security standards locally and internationally to ensure every visitor to Rod Laver Arena feels safe and welcome.
You’ll notice an increased security presence at Rod Laver Arena, with Victoria Police roaming throughout the precinct and venue on some event days.
It is your responsibility to read and understand our conditions of entry. We make every effort to ensure guests are aware of our conditions of entry through emails to ticket purchasers and including information on our websites and social media but cannot always reach everyone.
What not to bring to Rod Laver Arena
Rod Laver Arena’s conditions of entry outline the complete list of prohibited items. We ask that all guests read the conditions of entry before coming to an event at Rod Laver Arena.
Guests are commonly arriving with the below prohibited items, which we ask you to please leave at home:
- Backpacks, including handbags that can be worn across the back
- Sports bags
- Bags larger than 30x30cms
Cloaking is available free of charge, but space is limited, and it can take up to 30 minutes before and after the concert to cloak and collect your items.
Rod Laver Arena now offers bag-free express lanes so guests who leave their bags at home can enter the arena faster.
Some events will carry specific conditions of entry at the request of the artist and tour management. Please check the event page of the show you are attending for details. This may include a complete ban on all bags, no bottles or no cameras.
What to expect when arriving at Rod Laver Arena
All guests who arrive at Rod Laver Arena are required to undertake a security screening which will include a bag search and magnetic wanding.
It can take time to for guests to complete the screening, so we ask guests to arrive at least one hour prior to the shows start time. Guests who do not leave ample time to enter the venue may miss parts of the show.
Guests with prohibited items will need to cloak these at our information booth prior to entering the arena.
Cloaking is at the discretion of venue and security staff, and all items will be visually inspected by our team.
Frequently Asked Questions
Why can’t I bring a backpack to Rod Laver Arena?
For many years, tour specifications have required that guests do not bring backpacks into the arena. This restriction is based on advice from international security experts who work with tours and concert venues around the world.
Rod Laver Arena has adopted this as a standard policy for all events. The only exception to this policy is for family events such as Disney on Ice.
What if I require a larger bag for medical reasons?
Guests who are carrying medical equipment or medication may use a bag larger than 30x30cm if their items do not fit in a smaller bag. Medical equipment or medication still cannot be carried in a backpack unless reasonably required. Please contact us to discuss specific requirements if you are unsure.
Guests carrying medical items must still make their bags available for search, and our security team will visibly inspect items without removing them from the bag.
Why are Rod Laver Arena’s restrictions different to other venues such as AAMI Park and the MCG?
Most events at Rod Laver Arena are concerts featuring international performers. The security teams for our performers are generally international, who operate in a different climate to our local sporting teams.
Why wasn’t my handbag allowed into Rod Laver Arena?
Your handbag may not have been allowed into Rod Laver Arena because:
- The bag had straps that allowed it to be worn across the back, like a backpack
- The bag had studs or embellishments that our security team viewed as a danger to other patrons
- Your bag was larger than 30x30cms
What if I don’t want to cloak my prohibited item?
Guests who do not comply with these restrictions will not be permitted access into Rod Laver Arena. Guests found to be carrying a prohibited item in the arena may be evicted.
The safety of all guests is our priority. Thank you for your understanding and cooperation. If you have any questions, please do not hesitate to contact us.